Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept Visa, Mastercard, American Express, Switch and Maestro. We do not charge for any item until it is ready to ship.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling UK Mainland

Northern Ireland, Isle of Man and Scottish Islands

Guernsey, Jersey and Southern Ireland

Corsica, Germany, Greece, Italy, Luxembourg, Monaco, Netherlands, Portugal, Sardinia, Sicily, Spain, Denmark, France, Austria, Finland, Norway, San Marino, Sweden, Switzerland and Rest of the World please contact us before you place your order so that we can give you an exact price.

Please note that carriage charges may change through the year due to fluctuations in prices from carriers worldwide.
Please Note - Goods must be signed for on receipt. 
Delivery Schedule Standard delivery time for UK mainland is usually 2-5 Working days. (Customers are advised that any orders placed after 4pm on a given day will be processed first thing the following morning). You will be informed of any possible delays, so please give us a reliable daytime phone number so that we may contact you.
Whilst we treat all orders as urgent we regret we cannot guarantee a next day delivery to Northern Ireland and the Isle of Man and for the following Post Codes an Extra 24hrs Must be allowed. AB3-5, DD8-9, FK16-21, IV1-56, KA27-28, KY, KW1-17, PA20-88, PH17-44, TR21-25, ZE1-3.

Liability

Please note that we cannot be held liable for any consequential loss caused by late delivery or loss by our carriers, only for the value of lost goods. 

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Privacy Policy

JBE UK LTD Online do not disclose buyers' information to third parties.

Returns Policy

We must be contacted within 7 days of you receiving your goods. Should you need to return any item please return it with the original packaging and send it recorded delivery. Enclose a copy of the invoice and a letter giving your name, address and telephone number, give details of the reason for return and what action you wish us to take. In the case of faulty goods please contact us on +44 (0) 1684 299699 and we will then decide the best course of action. Any goods returned outside of these conditions will be charged a 15% restocking charge.

JBE UK LTD are not responsible for any labour charges incurred during fitment or removal of suspected faulty or incorrectly supplied parts. (This does not affect your statutory rights.)

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm